FAQs

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Frequently Asked Questions
If there is anything you want to know we’ve not mentioned here in our Exhibitor FAQs just email swbexpo@swbconnections.co.uk

  • How do I book an exhibition stand?

    Just complete the one of our online contracts for your required stand here

  • What is my stand number?

    Your stand number is listed on the Exhibitors list and it is on the copy of the contract you were sent, when you booked. Please check your email for this.

  • What size is my stand?

    Your stand size is on the contract you completed when you booked your stand. Please check your email for this.

  • How big is my exhibition stand area?

    Most stands are 3m x 2m. No stands are smaller than 1m deep. You can book as big a stand as your budget allows of course! 


    We also have premium location stands available too. Where possible it is better to for a wider stand than a deeper stand. For example a 5m x 1m  or 6m x 1m stand

  • Do I get anything included with my stand?

    All stands (apart from Micro space) come with spotlights, a 500w socket, stand name, WiFI, carpet, full SEO exhibitor profile on the website, social media promotion and access to exclusive exhibitor online events.

  • Do I need to book any extras or can I get them on the day?

    You must pre-book any extras before the event, we regret we cannot add items on the day. You can book tables, guide adverts, digital screen adverts, virtual goody bag inserts, floor branding opportunities, speaking slots and much more when you book.

  • What size tables do you provide?

    If you reserve and pay for a table we provide standard trestle tables which are usually about 1.8 metres (6ft) long and 80cm deep. We do not provide table cloths. You can also rent a Poseur tables which do come with a table cloth. Please note Micro Spaces do come with a 6ft table as standard.

  • Is there a height restriction for my exhibition space?

    The Westpoint Arena is very high (7m high to be exact) and your stand can extend up to 3m into the air. Please check with us for specifics and for health and saftey sign off.

  • When can we set up our stand?

    There are 2 bookable 2 time slots for set up. The day before the Expo from 1500 - 1800 and the monring of the Expo, from 0800- 0915. If you wish to come in the day before please email us on swbexpo@swbconnections.co.uk

  • What type of flooring is there?

    The floor is a carpeted. Under no circumstances can anything be affixed to the floor at any time with out checking with us first please.

  • Can I stick my marketing materials to the walls?

    You can use Velcro (Hook) only. No glue, nails, 

    blu-tac to be applied to walls. Nothing can be affixed outside your exhibition stand area either.

  • Is a power outlet provided?

    Power is  included as standard and is 500w socket (not on a Micro Space). 


    If you looking to run coffee machines or other high wattage products please advise us as it will require you to order a larger wattage socket. this must be pre-ordered 3 weeks before the expo. After that date, you will not be able to order anything.

  • Can I plug my kit into outlets at the venue?

    Quite simply no. You can only plug things into the sockets on your stand only.

  • Is Wi-Fi provided?

    Yes there is WiFi. The venue cannot guarantee connectivity for WiFi. WiFi is provided by the venue and is supplied free of charge on an as is basis.

  • What differentiates a Premium and Standard Exhibition Area?

    For most it is down to location. Premium stands are often in areas of high traffic, high visibility or corner exhibition spaces. Check the expo floorplan for full details or speak to a member of the team.

  • How many people can we have on our stand?

    There is no limit, you can bring as many as you choose, however, not too many as no will be able see your stand! We do recommend a minimum of 2 people per stand. We need to know in advance who is attend the expo on your stand, so we can produce your name badges.

  • Do you provide Exhibitor name badges?

    We provide all your registered staff with a name badge. We do not provide name badges for delegates. If you forget to register someone or need to make changes then blank badges will be available for you on the day. Here is link to create your exhibitor badges

  • Can you provide some invitations for me to send out?

    We will provide you with an email marketing template to send to your clients and contacts and we’ll also provide you with social media graphics so you can spread the word.

    All the marketing tools are here on the Exhibitor Tools page

  • Do you provide refreshments and a meal to Exhibitors?

    We don't supply you with refreshments or lunch. There is a networking cafes and a trolley service to exhibitors as well as pre-booked packed lunches can be purchased via the onsite catering company. You can order your chosen refreshments for delivery on the day. 

  • Once I have booked is my space secured?

    You need to make sure that you make full payment within 7 days of booking or your space may be released as we usually have a waiting list for spaces.

  • Is my choice of stand location guaranteed?

    We try not to move any chosen and allocated spaces, however on rare occasions we may have to move you to an alternative space. Check our terms and conditions for full details.

  • Can I park close to the venue?

    We provide plenty of free car parking space right outside the venue for Exhibitors,  these spaces are allocated on a first come first served basis. You do need to display your Exhibitor Parking Permit, 1 per car, download yours from the Exhibitors Lounge.

  • Can we attend the seminars?

    Yes of course ! We have many seminars and workshops taking place throughout the day in the theatres in the middle of the expo and around the arena. There are on average 25 keynore speakers.

  • Can we pay for extra advertising on the day of the event?

    We’re able to offer advertising in the show guide, you can insert leaflets in to every delegate pack or you can have your literature distributed to each seminar attendee, just ask us for details.

  • What sponsorship opportunities do you have?

    We offer many sponsorship opportunities, known as partnerships.  For details and to find the right package to suit your budget, just drop us an email on swbexpo@swbconnections.co.uk

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